Privacy Policy

At Traffio, we take privacy very seriously. This privacy policy sets out how we treat your information in the clearest way possible. We encourage you to read this Policy carefully. It will help you make informed decisions about sharing your information with us.

By using our Service, you consent to the terms of this Policy and agree to be bound by it.

Traffio stores your personal information

The services that Traffio provide involve the storage of data about a company or individual. That data can include personal information about you and your business.

"Personal information" is information about an identifiable individual or business, and may include information such as the individual or business' name, email address, telephone number, and business information such as client and employee lists, current and past jobs, and financial information.

Traffio collects, holds, and uses your personal information for limited purposes

Traffio collects your personal information so that we can provide you with the Service and any related services you may request. In doing so, Traffio may use the personal information we have collected from you for purposes related to the Services including to:

By using the Service, you consent to your personal information being collected, held and used in this way and for any other use you authorise. Traffio will only use your personal information for the purposes described in this Policy or with your express permission.

It is your responsibility to keep your password to the Service safe. You should notify us as soon as possible if you become aware of any misuse of your password, and immediately change your password within the Service.

Traffio can aggregate your non-personally identifiable data

By using the Service, you agree that Traffio can access, aggregate and use non-personally identifiable data Traffio has collected from you. This data will in no way identify you or your business.

Traffio may use this aggregated non-personally identifiable data to:

Traffio holds your personal information on servers located in Australia

All Data, including personal and non-personal information, that is entered into the Service by you, is transferred to Traffio's servers as a function of transmission across the Internet. By using the Service, you consent to your personal information being transferred to our servers as set out in this Policy.

Our servers are located in Australia, primarily hosted by Amazon Web Services and your personal information will be routed through, and stored on, those servers as part of the Service. If the locations of our servers change in the future, we will update this Policy. You should review our Policy regularly to keep informed of any updates.

Traffio takes steps to protect your personal information

Traffio is committed to protecting the security of your personal information and we take all reasonable precautions to protect it from unauthorised access, modification or disclosure. Your personal information is stored on secure servers that have SSL Certificates issued by leading certificate authority Amazon, and all Data transferred between you and the Service is encrypted.

However, the Internet is not in itself a secure environment and we cannot give an absolute assurance that your information will be secure at all times. Transmission of personal information over the Internet is at your own risk and you should only enter, or instruct the entering of, personal information to the Service within a secure environment.

We will advise you at the first reasonable opportunity upon discovering or being advised of a security breach where your personal information is lost, stolen, accessed, used, disclosed, copied, modified, or disposed of by any unauthorised persons or in any unauthorised manner.

Traffio only discloses your personal information in limited circumstances

Traffio will only disclose the personal information you have provided to us if it is necessary and appropriate to facilitate the purpose for which your personal information was collected pursuant to this Policy, including the provision of the Service.

Traffio will not otherwise disclose your personal information to a third party unless you have provided your express consent. However, you should be aware that Traffio may be required to disclose your personal information without your consent in order to comply with any court orders, subpoenas, or other legal process or investigation including by tax authorities, if such disclosure is required by law. Where possible and appropriate, we will notify you if we are required by law to disclose your personal information.

The third parties who host our servers do not control, and are not permitted to access or use your personal information except for the limited purpose of storing the information.

You may request access to your personal information

You may request access to the information we hold about you, or request that we update or correct any personal information we hold about you, by setting out your request in writing and sending it to us at privacy@traffio.com.au.

Traffio will process your request as soon as reasonably practicable, provided we are not otherwise prevented from doing so on legal grounds. If we are unable to meet your request, we will let you know why. In some circumstances, it may be necessary for us to seek to arrange access to your personal information through a mutually agreed intermediary (for example, the account holder).

We'll only keep your personal information for as long as we require it for the purposes of providing you with the Service.

You can opt-out of any email communications

Traffio sends billing information, product information, Service updates and Service notifications to you via email. Our emails will contain clear and obvious instructions describing how you can choose to be removed from any mailing list not essential to the Service. Traffio will remove you at your request.

This policy may be updated from time to time

Traffio reserves the right to change this Policy at any time, and any amended Policy is effective upon posting to this Website. Traffio will make every effort to communicate any significant changes to you via email or notification via the Service. Your continued use of the Service will be deemed acceptance of any amended Policy.